Customer Reviews - Golden Heights Roofing in Bay Area

  Responsive, fast, efficient, quality work. Clear communication and great service. Will call again!

thumb Annabelle L.
12/14/2023

  We found Golden Height Roofing on Yelp to deal with some minor water damages to our home. They recommended us to redo our entire roof and they would fix the internal damage for free.

They completed the roof replacement during the rain season, and had our uncovered roof exposed to light rain. The work quality and service were not as expected, instead of replacing vents as stated in the contract they spray painted existing ones and then left the spray paint cans on the roof. We had to notify them for replacement, but they then had to cut away at the newly layed roof to replace new vents. There were also puddles of liquid sitting on the new layed roof, that reeked of urine.

3 day after the completion of our new roof, we experienced water leaking from the ceiling during an active rain. The water damage into our home was worse than the original problem, resulting in over $10,000 in interior water damage.

We requested a refund, they claimed there were no issues with the roof and were not responsible for damages. Through the yelp guarantee they contacted the owner to resolve the issue. We met with him and he asked for a second chance to make repairs, we declined and requested a refund. He offered a discount and then ignored all calls, texts, and emails. After over 6 month of contacting Yelp and the company, we were allotted a small discount. We had to hire new contractors and utilize our homeowner insurance to make repairs for the damages.

thumb A J.
12/11/2023

  A big shoutout to HADAS and his crew. They worked quickly and very effectively. They were able to complete the roofing project in just a few days. They had great workmanship and Hadas was very well communication with us. We love the new roof he did for our home

thumb Mayra V.
10/29/2023